Effective Date: July 21, 2026

Lux Auto Studio (“Lux Auto Studio,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit [website URL] (the “Site”) or use our detailing and vehicle care services.

By using our Site or services, you agree to the practices described in this policy.

Information We Collect

Information you provide to us. When you request a quote, book an appointment, contact us, or otherwise interact with us, we may collect:

• Name
• Email address
• Phone number
• Mailing or service address
• Vehicle details (make, model, year, condition, service history)
• Appointment preferences and service requests
• Any other information you choose to share in messages or forms

Payment information. If you make a payment or leave a deposit, your card and billing details are collected and processed by our third-party payment processor, [Square]. We do not store full payment card numbers on our own systems.

Information collected automatically. When you visit our Site, we and our analytics providers may automatically collect:

• IP address and general location
• Browser type and device information
• Pages viewed, links clicked, and time spent on the Site
• The website or source that referred you to us

We collect this information using cookies and similar technologies (see “Cookies & Tracking Technologies” below).

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide quotes
• Schedule, confirm, and manage appointments
• Deliver and improve our detailing and vehicle care services
• Process payments and deposits
• Send appointment reminders and service updates
• Send promotional offers and marketing communications by email and text message where you have opted in (you can opt out at any time)
• Understand how our Site is used and improve it
• Comply with legal obligations and protect our rights

Marketing Communications

With your consent, we may contact you with promotional offers, updates, and other marketing communications by email and text message (SMS). We send these communications only to customers and prospective customers who have provided their contact information and agreed to receive them.

Text messages (SMS). If you provide your mobile number and opt in, we may send you appointment reminders, service updates, and promotional messages. Message frequency varies. Message and data rates may apply. You can opt out of marketing texts at any time by replying STOP to any message, and you can reply HELP for assistance. Opting out of marketing texts will not affect transactional messages related to a booking or service you have requested.

Email. You can unsubscribe from marketing emails at any time using the unsubscribe link included in every message, or by contacting us directly.

We do not sell or share your phone number or email address with third parties for their own marketing purposes.

Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to operate the Site, remember your preferences, and understand Site traffic and usage. We use [Google Analytics] to measure Site performance. You can control or disable cookies through your browser settings, though some features of the Site may not function properly without them.

How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

• Service providers. With trusted third parties who perform services on our behalf — such as scheduling software, payment processors, email and marketing platforms, and website analytics providers — and only to the extent needed to perform those services.
• Legal requirements. When required by law, subpoena, or other legal process, or to protect the safety, rights, or property of Lux Auto Studio, our customers, or others.
• Business transfers. In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Third-Party Services & Links

Our Site may contain links to third-party websites or services (for example, booking platforms or social media). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

Data Retention

We keep your personal information for as long as needed to provide our services, maintain our business records, resolve disputes, and comply with legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

You have choices about how your information is used:

• Access and correction. You may request access to, or correction of, the personal information we hold about you.
• Deletion. You may request that we delete your personal information, subject to certain legal exceptions.
• Marketing opt-out. You can unsubscribe from marketing emails at any time using the link in any message, and you can opt out of marketing text messages by replying STOP. You may also contact us directly to update your preferences.

State privacy rights. Depending on where you live, you may have additional rights under applicable state privacy laws, such as the right to know what personal information we collect about you and the right to request its deletion. To make a request, contact us using the information below and we will respond as required by law.

To exercise any of these choices, contact us using the details below.

Children’s Privacy

Our Site and services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Lux Auto Studio 128 S Main Street, Unit 7-9, Marlboro, NJ 07746 info@luxautostudionj.com 732-977-7619